Deliveries are made Monday to Friday during normal business hours, excluding national, public and bank holidays.

If you would like us to deliver to any other destination or your country is not listed in the drop down menu at the checkout, please contact us for a customised shipping quotation on + 355 1 2805643 or sales@pjsandprose.com

We can deliver your gift to wherever it's needed, be that a workplace, residential address or hospital. To avoid disappointment regarding delivery, we suggest that you ensure as best you can that the recipient will be available to accept the goods when they arrive. If the recipient is not available we will, where possible, leave a message informing the recipient on how to re-arrange delivery or how to collect the item from the nearest delivery depot. If you are sending a gift to someone in hospital the gift will be delivered to the hospital reception or central delivery point. On most occasions hospitals are very good about passing on the goods to the correct ward but we would recommend that you confirm with the hospital reception that the goods have in fact been delivered to the patient.

You will be asked to include the recipients telephone number when you are ordering. This is extremely helpful to us in ensuring a timely delivery and will only be used for this purpose.

We will make every effort to deliver your order within the time frame specified but should events outside our control prevent this happening we are not liable for any failed deliveries. This does not affect your statutory rights as a consumer.

When ordering goods from PJ’s and Prose for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from PJ’s and Prose, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received.